Latest Scams and Fraud Alerts
We are aware of scammers impersonating United Rentals or Royal Wolf across websites, emails, invoices, and social media platforms like Facebook, Messenger, and WhatsApp. Please report any suspicious activity to the relevant authorities - together we can help keep everyone safe.
Latest Scams
Review the latest scams reported retending to be United Rentals and Royal Wolf.
Facebook Scams
Email Scams
Invoice Scams
Messenger Scams
WhatsApp Scams
Beware as more scams may also exist.
Please report any additional scams you find at 1800 87 4473.
Is it really from United Rentals?
- Remember, we will never send you an invoice nor ask for your credit card or personal information over Facebook messenger or WhatsApp.
- Prior to sending an email, verify the authenticity of the email address, the official Royal Wolf’s email address uses the @ur.com domain, not @royalwolf.com.au. Be cautious of similar domains with minor misspellings or additional punctuations within the email domain.
- Royal Wolf does advertise across multiple digital platforms, such as Facebook, that promote our hire, clearance, and self-storage services. Do exercise caution prior to enquiring and double-check the number of Likes and Followers on the Facebook page.
- Beware of several fraudulent Facebook pages imposing the Royal Wolf brand. The official Royal Wolf Australia Facebook page has over 20K Likes and Followers and the official Royalwolf New Zealand page has over 11K Likes and Followers.
- Royal Wolf does not use WhatsApp to communicate with our customers, beware of scammers imposing as Royal Wolf on WhatsApp.
- When visiting a website, exercise caution as similar website domains have acquired a similar Royal Wolf domain with minor misspellings. The official Royal Wolf website is www.royalwolf.com.au
- To be safe, stop before you transact.
- If you’re ever unsure whether an email or message is legitimately from Royal Wolf, drop us a call at 1800 87 4473 to verify or visit us at our local branches so we can assist you. Please report any suspicious emails, WhatsApp chats or Facebook messenger chats to [email protected] then delete them straight after. Do not reply or engage with them. Keeping our customers safe is our priority. To find out more about how to avoid a scam, refer to the Scam Prevention Guide FAQ Document.
Report a Scam
Report a scam to United Rentals
United Rentals is committed to investigating and eliminating all known scams to protect our customers and members of the public. It would assist us greatly if you would report any potential scam you encounter to us via email.
A description of any potential scam ad, email or website would be beneficial with images, URLs, and email attachments included. Thank you for your assistance.
Email [email protected] or call 1800 87 4473 to report a scam.
Report a scam to Scamwatch or NSW Crime Stoppers
Please report all suspected scams to both Scamwatch at https://www.scamwatch.gov.au/report-a-scam and Crime Stoppers at https://nsw.crimestoppers.com.au.