These 4 things drive our team to provide you with industry-leading service.
There are a lot of hire companies around, so why choose Orange Hire?
Well – aside from the benefits of our safe, low-hour, reliable equipment that’s typically just two years old, our focus on people, service and adaptability is what sets us apart from the rest!
Our values drive our team to serve you better, every day.
Our values – and how you benefit:
1. Safe, positive, passionate people
Safety always comes first. We work together and take ownership of delivering industry-leading results. We firmly believe open and honest communication drives engagement and builds trust. Our passion and determination are contagious.
How it benefits you: you don’t need the extra stress of worrying whether your hire company is going to deliver your equipment professionally and keep your team safe. You want a safe, reliable machine that’s well looked after and won’t put your people at risk – and that’s what we deliver.
2. Wow customers with service
Our customers are at the core of what drives us and we adapt to meet their needs. Our customers trust us to deliver on our promises because we are consistent, nimble and responsive.
How it benefits you: we make sure we’ve got it right from the basics through to the most complex requirements. We answer the phone and respond to emails quickly, and we fix issues as soon as they arise – and our team knows what they’re talking about! You get great advice from people who understand the industry and get the challenges your business faces.
3. Challenge the status quo
We must never settle for ‘good enough’ because good is the enemy of great. We actively seek out opportunities for improvement. We embrace and drive change.
How it benefits you: you’re not stuck with a hire company that’s set in its ways – we change and adapt to the way YOU want to do business. We act on your feedback and work hard to continuously improve our service.
4. Do it right
Do it once, do it right! We follow processes and execute efficiently and with consistency. We understand our business and are focused on delivering outstanding commercial outcomes. We must measure what matters – what gets measured gets done.
How it benefits you: because we’ve got robust and efficient processes in place, things happen quickly, equipment gets delivered on time, and problems don’t fall through the cracks. We follow up and we don’t pass the buck.
For more information about our complete range of shoring services and equipment, visit your nearest branch, email [email protected], or call our friendly team of experts at 1800 UR HIRE.